Your Privacy Matters

Cookies are set through this site to recognise your repeat visits and preferences, serve more relevant ads, facilitate social sharing, and to analyse traffic. By using the site, you consent to the use of cookies that may process personal data for these purposes in line with our privacy statement and cookie policy.

  Cookie Policy

LivEazi (the “LIVEAZI”) (“us“, “we” or “our“) uses a) “cookies” to help us remember details of your visits to our website which can be found at  (the “Site”) and b) SDK (Software Development Kit) “trackers” to help us remember details of your visits to our website and apps including, but not limited to technical information about your visit e.g. traffic data, location data, browser language, your IP address, the previous website from which you reached us and the type of browser you use. Accordingly, our Privacy Statement will apply to our treatment of the information we obtain via our cookies and trackers.

What are cookies?

A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) which collects information, including personal information about you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites. For example, a cookie could allow the Site to recognise your browser/login details, while another could store your preferences and other information and let you navigate the Site effectively. Cookies can also help to ensure that adverts you see online are more relevant to you and your interests.

Statistical and analytical information from cookies and trackers provides us with general and not individually specific information about the number of people who visit this Site; the number of people who return to this Site; the pages that they visit; where they were before they came to this Site and the page in the Site at which they exited. This information helps us monitor traffic on our Site so that we can manage the Site’s capacity and efficiency. It also helps us to understand which parts of this Site are most popular, and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the Site.

We may partner with or receive services from third parties which you can visit from our Site. We may also embed external content and features from such third parties within our Site (e.g. social media networks such as LinkedIn, Facebook and Twitter). We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy statements and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


We can change this Cookie Policy at any time. If we make material changes to this Cookie Policy, we will let you know either by posting the changed Cookie Policy on the Site or by sending you an email.

It is important that you review the changed Cookie Policy. If you do not wish to agree to the changed Cookies Policy, then we cannot continue to provide the Site to you, and your only option is to stop accessing the Site.


We may place our cookies on your device via our website. Our Privacy Statement will apply to how we treat the information we collect through cookies. The following are the main types of cookies used on the Site:


These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, filling in forms or serving contextual ads. The types of essential cookies used are:

GDPR Consent Cookie

A simple cookie to track whether you have reviewed and consented to the latest version of our privacy policies

Site Functionality Cookies

We use Google Tag manager and Survey Monkey  cookies to enable functionality that helps us provide the core website and services

Cookies used are:

Cookies are expired when the session is completed.


Every time a user visits our Site, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the Site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the Site. Unless you are signed in to our Site, these cookies cannot be used to identify individuals; they are used for statistical purposes only. If you are logged in, we will also know the details you gave to us for this, such as username and email address.

Cookies used include:

The expiration date is varying on different analytics tools between 1 and 2 years


These cookies may be set through our site and other sites you visit around the web by third-party advertisers. They may be used by those third parties to build a profile of your interests and show you relevant adverts here and on other sites across the web. These profiles are based on identifying your IP address, browser or internet device.

We create anonymous audience segments based on interactions with our Site and apps which can be tied back to a single cookie or device ID. We use cookie technologies provided by Google DoubleClick for Publishers (DFP) and Data Management Platform (DMP) to assist us in creating these audience segments. We have no possibility of linking any anonymous user of our Site who may be classified into an audience segment to an individual identifiable person.

We facilitate third parties to serve advertisements through our Site. Advertisers try to make these ads relevant to you by tracking the topics you are interested in and other ads that you like to engage with across the web. Most of these third parties participate in the Interactive Advertising Bureau (IAB) Transparency and Consent Framework, which means that you can in one place manage your privacy settings around behavioural advertising. Google DoubleClick for Publishers is our primary ad serving partner and Google provides its own mechanism for controlling how ads are personalised to you.

Cookie controls for advertising are available through:

 The expiry date for the IAB Advertising Framework is 6 months and for Google ad settings is 26 months


Social Media providers use electronic tools including ‘Cookies’, ‘Social Plugins‘ and ‘Tracking Pixels’ to track your browsing habits, likes and social interactions across the internet in order to build up a profile about you. We enable these on our site to facilitate social sharing.

Cookies utilised on the Site are from:

The expiry date for Twitter cookies is 30 days and 90 days for Facebook cookies .

Updated at: 2018-10-17 12:18:49



 Privacy Policy

Effective from: 15 – 11 – 2018                                                         




LivEazi Enquiries

Finance Enquiries

Telephone Tracking

Quizzes, Surveys and Polls

Site Function

Mobile Apps

Your Rights

Your Data

Changes to this Information

Acceptance of this Privacy Statement

Contact the Data Protection Office


When visiting t/a LivEazi or using one of our services, you’re trusting us with your information. We know that this is a big responsibility and we work hard to protect your information and put you in control.

At, we seek to maintain the privacy, accuracy, and confidentiality of all data (including your personal data) that we collect and use as part of our services.

We will use your personal data only for the purposes described below and in full compliance with the GDPR Data Protection Legislation.

The purpose of this privacy statement is to explain how, in our capacity as a data controller, collect and use your personal information.

As a large virtual assistant company’s, LIVEAZI will reach millions of people each week across mobile and online. LIVEAZI is a group of companies that has a number of online sites and services. Information about the companies in our group can be found here.

This Privacy Statement applies to provides a range of services through this site. We describe these in detail in this statement but basically, we provide services under the following broad headings.

Content: We provide two types of content:

  1. Support Services. The images and description of the services are uploaded by the service provider, which usually consists of a private individual but can consist of different types of private groups, cohorts or companies.
  2. Services for sale.  We fund the creation of this mobile app and web service content by allowing advertisers to present you with relevant ads. You may choose to opt out of these personalised advertising services by means which we describe in the advertising section.

Site Function:  We use analytics providers in order for us to understand our audience, the content that appeals to them and how well our site is working. We also provide tools from the major social networks (Twitter, Facebook etc.) to allow you to share content from our site.

Mobile Apps and other channels: We also provide our content through a variety of other channels including apps, Twitter, Facebook etc. The services and content that we offer through these channels may differ and we provide details of how best to manage them. Platforms such as Facebook have their own privacy controls and you should frequently review your privacy settings there.

By using this Site and by disclosing your Data to us, you consent to the collection, storage, processing, use and disclosure of your Data by us as described in this Privacy Statement

When you visit our sites or use our services in any way we may collect and process different types of information about you. We have set out below the different types of data that we process, why and how we process it.


Third-party vendors, including Google, display advertising on our site and services. Some of the ads you see are targeted based on interests that have been inferred from the type of content you view when visiting our site and other sites. This type of behavioural advertising is targeted towards groups of users in an aggregated manner. Such online advertising helps support the content, products and services we provide.

Our cookie policy provides links to manage your settings with these ad providers.

Ad Blocking

Since advertising plays a key role in supporting our journalism, our websites use ad block detection technology to detect the use of ad blocking software in your browser. It does not collect, store or process any personal information but asks you to turn the blocking software off.

LivEazi Enquiries

What we process:

If you fill in the enquiry form, we process your name, email, contact number and any question you have. The data is stored in our database and also emailed to the seller/provider. At that point the seller/provider can communicate directly with you.

Why we process this data:

The legal basis for processing this data is legitimate interest. The data is processed to start a conversation between the buyer and the seller/provider.

Who has access:

This data will only be processed by both employees and systems and by the given seller/provider/prover of the service.


If you wish to delete any enquires that you have made on, please email and request that you wish to have your entries deleted. If you wish to delete any enquiry data in the possession of a seller/provider seller/provider, you must contact them directly.

Quizzes, Surveys and Polls

When you enter a quiz or answer a poll or survey on LivEazi  we collect data about you and your response.

What we process:

  • Identity data- online identifier such as IP address
  • Quiz, Poll & Survey Data- data you provide in your response to the poll or survey

Why we process this data:

The legal basis for processing this data is your consent for us to process your response to the poll or survey that you have entered.

This data is required to enable LivEazi  to display the results of the poll or survey. No poll data is ever associated with your email or other personal identifier.

We do record whether you have interacted with the poll or survey to ensure that duplicate entries are not counted but this is linked to your browser or device and never contains information on your poll response.

Who has access:

This data will only be processed by both employees and systems, sub contracted service providers for the sole purpose of managing the quiz, survey or poll.

The only exception to this is where a 3rd party is running or sponsoring the quiz, survey or poll. This will be made clear to you, along with what happens to your data before submitting your entry to ensure that you have full control of who sees your data.

Delete my quiz, survey or poll entries: If you wish to delete any quiz, survey or poll entries that you have made on, please email and request that you wish to have your entries deleted.

Site Function

We use analytics providers in order for us to understand our audience, the content that appeals to them and how well our site is working. We also provide tools from the major social networks (Twitter, Facebook etc.) to allow you to share content from our site.


Analytics tools allow us to understand how our audience interacts with our site and our content and enables us to provide a better service to our site visitors. We do not collect or process any personal information in our analytics platform.

What we process:

  • Your IP address- in order to track your activity on our site we process your IP address
  • Anonymous data about your device – your operating system (e.g. iOS11), device type (e.g. tablet)
  • Anonymous aggregated demographics- for example your current city and other anonymous data.
  • Anonymous data about your browsing- stories you read, types of content consumed and browsing patterns.

Why we process this data:

The legal basis for processing this data is the legitimate interests of to manage and optimise the running of our site and its content.

This data helps us optimise the way the site is structured and how content is arranged on the site. It also allows us to show advertisers and others how many people access the different parts of our site and on average how often they visit. This lets advertisers understand how many people look at our content at different times of the day etc. These statistics are always calculated on an aggregated basis – never individually

Who has access:

Anonymised versions of the data are hosted on Google Analytics. At no point do we have access to personally identifiable information through Google Analytics.

Stop being tracked: 

These analytics tools run on most sites across the web. If you wish to opt out of analytics tracking you must do so on these 3rd party sites or by changing your browser settings. Click on a link below to see the privacy policy and manage your consent across the web for each cookie type:

Further information can be found in our cookie policy .

Social Sharing 

Our website and mobile applications use interfaces with social media sites such as Facebook, LinkedIn, Twitter and others.

If you choose to like or share information from our sites through these services, you should review the privacy statement of that service. If you are a member of a social media site and logged in, the interfaces configured on our Services allow the social media site to connect your site visit and browsing behaviour to the personal data held on your social media site. can use this information on an aggregate basis to place ads that are based on your interests on these social media sites. These practices are governed by the privacy statements of these social networking sites and you are advised to review these separately.

Where links are provided on the site to other websites, LivEazi  bears no responsibility for such sites. These sites are not under our control and we are not responsible in any way for any of their contents. 

Where links are provided to websites that process your data. LivEazi  will not be privy to any processing that occurs and accepts no responsibility in relation to the processing of your data by these third parties. 

Mobile Apps

The following sections refer exclusively to content on Mobile Apps.

Mobile App Analytics

We do not collect process or store any personal information on our apps. However, we do collect anonymous browsing and analytics data.

What we process:

  • IP addresses- Adobe Analytics uses your IP address to recognise you as an individual.
  • Anonymous data about your device – your operating system (e.g. iOS11), device type (e.g. tablet), city and other anonymous demographic data.
  • Anonymous data about your browsing- stories you read, types of content consumed and browsing patterns.

Why we process this data:

The legal basis for processing this data is the legitimate interests of namely to manage and optimise the running of our site and apps and their content.

IP addresses are used solely to distinguish between individuals visiting our site. IP addresses are never used to personally identify an individual and never combined with other registration data.

This analytics data helps us optimise the way our content is structured and how content is arranged on our sites and apps to provide a better service to you

Who has access:

Anonymised versions of your browsing data are hosted on Google Analytics. Only employees or our analytics partners have access to this information.

Your Rights

Your Rights Under Data Protection Law

You have several rights under data-protection law in relation to the personal information that holds about you. If you choose to exercise any of these rights, we will ask you to verify your identity. We will consider your request and provide a response within one month. These rights are described in detail on the Data Commissioner’s Website and summarised below:

  • Right of Access: You are entitled to have access to your personal data which we hold (this is more commonly known as submitting a “data subject access request”). Typically, there is no fee for this, however, we have the right to apply a reasonable fee in exceptional circumstances.
  • Right of Portability: You can request a copy of the personal information we hold about you in a structured, commonly used and machine-readable format and if technically feasible, have your personal information transmitted to another data controller in a machine-readable format.
  • Right to rectify: If it is found that personal data is inaccurate, you are entitled to have the inaccurate data removed, corrected or completed, as appropriate.
  • Right to withdraw consent: You have the right to withdraw your consent to any future processing for which you have previously given that consent.
  • Right to Erasure: Subject to certain conditions, you are entitled, on certain grounds, to have your personal data erased (also known as the “right to be forgotten”).
  • Right to Restriction: Restrict processing of your personal information in certain circumstances
  • Right to object to processing: You are entitled to object to our use of your personal information for our legitimate interests, for profiling and for direct marketing purposes.
  • Rights relating to automated decision making including profiling: You are entitled to not be subject to a decision which is based solely on automated processing where that decision produces a legal effect on you or otherwise significantly affects you. We do not make automated decisions of this nature
  • Right to complain: You are entitled to lodge a complaint with the Data Protection Commissioner if you have concerns about how we process your personal data.

You can complain directly to the Office of the Data Protection Commissioner at Canal House, Station Road, Portarlington, Co. Laois by telephone at 1890 25 2231 and/or by email to

You can also make a complaint directly to the relevant data protection authorities in the country where you are ordinarily resident. For example, in the UK you can also complain directly to the ICO at or or call their helpline on 0303 123 1113. 

How To Exercise Your Rights

Requests for information or to exercise these rights should be made in writing to the LIVEAZI Data Protection Office:

•             by email to 

•             by post to the LIVEAZI Data Protection Office, 6 Glendown Green, Templeogue, Dublin 6W, Ireland.

If possible, you should specify the type of information you would like to see to ensure that we meet your expectations. We must be able to verify your identity in order to ensure the safety of your data. Your request may not affect the rights and freedoms of others, e.g. privacy and confidentiality rights of other individuals and/or businesses.

Limitations To These Rights   

These rights are in some circumstances limited by data-protection legislation. You may have various rights under Data Protection Legislation. However, in certain circumstances, these rights may be restricted (Article 23 of the General Data Protection Regulation, which is transposed into Irish law by section 54 of the Data Protection Bill 2018, sets out the circumstances in which your rights may be restricted). 

In particular, your rights may be restricted where this is necessary:

  • for the prevention, detection, investigation and prosecution of criminal offences, and/or
  • in compliance with a legal obligation such as a court order and/or
  • in contemplation of or for the establishment, exercise or defence of a legal claim or legal proceedings (whether before a court, tribunal, statutory body or an administrative or out-of-court procedure).

Your Data

The following sections describe how we manage, secure and control access to your data and under what circumstances we disclose data to others.

Retention Of Your Data

To make sure we meet our legal data protection and privacy obligations, we will retain your information for at least as long as your account is active, as needed to provide you services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you ask for your account to be closed, we will do this as soon as is reasonably possible subject to any applicable terms and conditions relating to the account. Personal information from closed accounts is retained in order to comply with legal obligations, prevent fraud, collect any fees owed or to resolve disputes.

As a matter of course, we will delete personal data associated with accounts that have been inactive for at least 6 years.

We will have written contracts with them which provide assurances regarding the protections that they will give to your Data and their compliance with our data security standards and international transfer restrictions.

How Is Your Data Secured operate and use appropriate technical and physical security measures to protect your personal data.

We have in particular taken appropriate security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. In addition, our service providers are also selected carefully and required to use appropriate protective measures.

Where Do We Store Your Data?

In most cases, stores your data securely within the European Economic Area (EEA) using GDPR compliant service providers.

In some cases, may have to transfer or store your data to countries outside the EEA, for example, when one of our service providers use employees or equipment based outside the EEA.

For transfers of your personal data to third parties outside of the EEA, we take additional steps in line with Data Protection Legislation. We have put in place adequate safeguards with respect to the protection of your privacy, fundamental rights and freedoms, and the exercise of your rights, e.g. we establish an adequate level of data protection through EU Standard Contractual Clauses based on the EU commission’s model clauses.

Disclosure Of Your Data

Your Data is private and confidential. Your Personal data may only be shared within, for any of the purposes set out in this Privacy Statement.

From time to time, we may access and/or disclose your Data if required to do so by law or in good faith and belief that such action is necessary to:

  • conform with the law or comply with legal process served on us;
  • protect and defend our rights or property including, without limitation the security and integrity of our network and systems; or
  • act under exigent circumstances to protect the personal safety of users of our services or members of the public

Changes to this Information

This statement is effective from: 15-11-2018

We may decide to make changes to this Privacy Notice. If it’s a fundamental change in how we deal with you, then the updated Privacy Notice will be provided to you well in advance of the change actually taking effect.

We will post the changes on our website or send them to you via e-mail along with an explanation of what the likely impact of those changes will be to you, if any.

In order to ensure fairness of the processing, we encourage you to review the content of this Privacy Notice regularly.

Acceptance of this Privacy Statement

By using this Site and by disclosing your Data to us, you consent to the collection, storage, processing, use and disclosure of your Data by us as described in this Privacy Statement. If you do not agree with or are not comfortable with any aspect of this Privacy Statement, your only remedy is to discontinue using our Site. We reserve the right to modify this Privacy Statement at any time. Your continued use of any part of our Site following notification or posting of such changes will constitute your acceptance of those changes.

Contact the Data Protection Office

LIVEAZI has a data protection function including a data protection officer. If you wish to invoke you rights or have any questions please contact the LIVEAZI Data Protection Office.

LIVEAZI Data Protection Office

6 Glendown Green

Dublin 6W



Updated at: 2018-11-16 09:29:28